Our Citycoco battery is equipped with a formal 2-year official warranty service, providing users with long-term quality protection and after-sales guarantee, eliminating all worries in the use process. As the core power component of Citycoco electric scooters, the battery’s quality and service life directly determine the vehicle’s service status and user experience. Most ordinary batteries on the market only provide 6-month or 1-year short-term warranty, with limited after-sales protection, and users need to bear high replacement costs after the warranty expires. The 2-year long warranty fully reflects the high-quality quality and stable performance of our batteries, bringing users super cost-effective use experience.

The 2-year warranty covers comprehensive battery quality problems and performance faults. Within the warranty period, if the battery has non-human damage faults such as capacity rapid attenuation, abnormal power failure, charging failure, internal short circuit and circuit failure, we provide free maintenance, replacement and after-sales service. The warranty covers all non-artificial quality problems in daily normal use, excluding damage caused by man-made fall, water soaking, private modification and improper use. The long-term warranty policy is based on the battery’s excellent production process and stable performance. Strict factory testing and quality control ensure that each battery has ultra-low failure rate and long service life.

The long warranty service brings long-term economic benefits and use guarantee to users. The service life of ordinary Citycoco batteries is basically 1-2 years, and users need to replace new batteries frequently, with high comprehensive use cost. Our battery can maintain stable capacity and performance for more than 2 years under normal use, with slow capacity attenuation. The official 2-year warranty ensures that users do not need to bear additional maintenance and replacement costs in the early and middle stages of use. Professional after-sales team provides fast response service, solving user’s battery faults and problems in a timely manner. It is a high-quality Citycoco battery with reliable quality, assured after-sales and super cost performance.